Our staff are dedicated to making the Centre for Recording Achievement projects work. We thought it would be great to publish staff photographs so you can put a face to the names.

Office Team




















Steve Outram

CRA Director

Until very recently, Steve Outram worked at the Higher Education Academy.  Starting work at the HEA in 2004 Steve has recognised expertise in a number of significant and pertinent academic and organisational development areas. He has been an adviser to over 50 HEFCE funded FDTL projects as well as supporting the activities of the HEFCE funded Centres for Excellence in Teaching and Learning.  

From 2005 he was the HEA’s liaison person with the Centre for Recording Achievement and worked with the CRA in leading the 4th cohort of the inter/national coalition for eportfolio research.  From 2009 to 2012 he was the HEA lead for college-based higher education where he led the development of work on scholarship and quality enhancement with colleges. He represented the HEA on a number of national committees including the DES committee overseeing 14-19 work and he was one of the people who developed the advanced diploma in land-based studies. He was a member of the team that re-wrote the QAA PDP Guidelines.

In 2006 Steve joined the team responsible for delivering Change Academy – a year long, immersive programme that enabled institutions to introduce  sustainable, transformational change in learning and teaching. Steve adapted the Change Academy approach in developing other types of change programmes including discipline-based change and thematic change. Steve has been the Programme Director for the highly successful Leading Transformation in Learning and Teaching programme, jointly delivered with the Leadership Foundation for Higher Education. These have enjoyed considerable success and critical acclaim. 

He has significant experience, therefore, in leading change and managing projects in higher education and has worked with over 250 university teams responsible for achieving sustainable, transformative change in the UK and overseas in the USA, Canada and Australia. Steve has written a number of articles focussed on leading change in higher education. 


Rob Ward

Director Emeritus – Previously the CRA Director, Rob remains committed to support CRA work for the 2017/8 academic year as part of an extended transition process.  During his time as Director Rob led work to support Personal Development Planning implementation nationally, took a leading role in the revision of the sectoral Guidelines on PDP (QAA, 2009), was a member of the Scoping Group on Measuring and Recording Student Achievement (2004-6) and subsequently led trial work on which the Higher Education Achievement Report (HEAR) was based.  He also led and supported a range of Projects, creative approaches to staff development, formative evaluation activities within institutions at institutional and project levels, and report writing for national and institutional audiences.


Cath Hewson

Office Supervisor – Responsible for all aspects of CRA finance and office management. Senior contact for events, programmes and queries, and supervisor of all CRA staff.


Roy Barber


Roy Barber

Administrator - Supporting website content, social media, events and publications. Roy joins the CRA team having previously worked in banking, a Zimbabwe funded Project and Trafford College.

External Team Members



Janet Strivens

Associate Director

Janet also works at the University of Liverpool, UK as an Educational Developer. Janet is a member of the Educational Development Team and Programme Director for the Postgraduate Diploma/Masters in Learning and Teaching in Higher Education. She also teaches in several modules on the Postgraduate Certificate in Learning and Teaching in Higher Education and is part of the programme team for the Professional Doctorate in Education. Learn more about her work here.


John Peters
Associate Director – Research

John is also Head of Academic Practice at Newman University, Birmingham, UK, a member of the executive of the Staff and Educational Development Association and a National Teaching Fellow.  Apart from PDP and recording achievement, John’s current research interests include student engagement and partnership, appreciative inquiry and collaborative educational development. John was principal investigator for the £200,000 HEFCE funded NTF project the ‘National Action Research Network for researching and evaluating PDP and e-portfolio practice’ which was published as a special edition of the Journal of Learning Development in HE in 2010. In 2010 John was awarded £40,000 from the JISC to research the use of personal learning systems to support staff development.  Recent publications include:

Tymms, M., Peters, J., and Scott, I., (2013) ‘Personal Development Planning: Pedagogy and the Politicisation of the Personal’, Research in Post Compulsory Education, 18, 3, 257-268.

Kadi-Hanifi, K., Dagman, O., Peters, J., Snell, E., Tutton, C. and Wilson, T., (2014) ‘Engaging students and staff with educational development through Appreciative Inquiry’ Innovations in Education and Teaching International, 51, 6, 584-594.

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